Customer abuse causing stress, anxiety and sleep disruption for frontline workers, research finds
Customer abuse causing stress, anxiety and sleep disruption for frontline workers, research finds
England v Ghana set to pour £20m into UK pubs as World Cup fever drives four million extra pints
England v Ghana set to pour £20m into UK pubs as World Cup fever drives four million extra pints
John Lewis Partnership to recruit 1,000 care-experienced young people by 2030
John Lewis Partnership to recruit 1,000 care-experienced young people by 2030
OPINION | Video is table stakes. Scaled video is the advantage.
OPINION | Video is table stakes. Scaled video is the advantage.
HyperFinity finds retailers are embracing AI but lack a clear roadmap for success
HyperFinity finds retailers are embracing AI but lack a clear roadmap for success
Cosmo5 launches Agentic Retail Radar to help brands win visibility in Amazon’s AI shopping experiences
Cosmo5 launches Agentic Retail Radar to help brands win visibility in Amazon’s AI shopping experiences
OPINION | Retail MVNOs enter a new loyalty era
OPINION | Retail MVNOs enter a new loyalty era
UK tipping rates have nearly halved as contactless payments change customer behaviour
UK tipping rates have nearly halved as contactless payments change customer behaviour
Hey Savi and PayPal launch UK’s first agentic commerce platform with Debenhams Group
Hey Savi and PayPal launch UK’s first agentic commerce platform with Debenhams Group
AI agents could weaken brand loyalty as consumers hand over more purchasing decisions, Accenture finds
AI agents could weaken brand loyalty as consumers hand over more purchasing decisions, Accenture finds
