Pubs, restaurants and retailers across England and Wales can now accept digital proof of age when selling alcohol, following a change to licensing rules that came into force today.
The new rules give licensed businesses the option to use certified digital identification technology alongside existing physical ID checks, allowing customers to prove they are over 18 using an app on their phone. The technology could allow a customer to present a QR code for a member of staff to scan or tap their phone against a compatible reader. Staff then receive confirmation that the customer has passed the age check, rather than having to inspect a physical document.
The Government said the change could make age verification quicker during busy periods while reducing the risk of fake or borrowed identification being accepted. It also means customers can prove they are over 18 without necessarily sharing additional personal information contained on a passport or driving licence, such as their home address.
Only digital proof-of-age services supplied through a certified Digital Verification Service listed on the Government’s statutory register can be used. Adoption is voluntary and physical forms of identification will continue to be accepted.
The change follows a 2024 Government consultation in which 72% of respondents supported allowing digital identities to be used for age verification when buying alcohol. Stephanie Peacock, Digital Government Minister, said the change would give licensed businesses and consumers greater choice while retaining physical ID as an option.
“This groundbreaking change in the law will mean you do not need to carry a physical ID, nor hand over sensitive personal information such as your name or address just to prove your age – allowing everyone to feel safer on a night out.”
The move has also been welcomed by the hospitality and technology sectors. Allen Simpson, Chief Executive of UKHospitality, described digital proof of age as a positive step that could provide greater flexibility and convenience for businesses and customers.
The technology is already being offered by providers including Yoti and Post Office EasyID. Robin Tombs, Co-founder and CEO of Yoti, described the law change as a “landmark moment for digital identity in the UK”.
For retailers and hospitality operators, the change opens another potential technology touchpoint at the checkout, bar and point of sale. Providers are also beginning to integrate digital ID verification into POS and Challenge 25 technology.
